Instructions for appointments
1. Choose the time of your visit in shop
- Use the calendar to select the date and time that best suits you.
2. Confirm your request by logging in or by creating an account.
- Your request will be confirmed by email and SMS with the contact details you have provided us.
- You can cancel your request at any time.
- No payment will be requested on our website. You buy only in store and if you like the glasses you’ve chosen or if a paid service is delivered.
3. Appointment in shop
- Take advantage of our free advice and a large selection of models available in store.
- Come and try in shop as many glasses as you want and find YOURS!
Availability
- Availability of the eyewear models exposed on our website: we do our best to keep up to date our catalog but we can not guarantee the availability in stock of models displayed on our site.
- Selection and reservation of glasses on our site: to the extent of availability of the stock, we promise to reserve the glasses that you will have chosen on the site until the date of appointment fixed.
- In the event that we are faced with a lack of availability of the model (s) you have selected or the presence of an appointment you have requested, we will be able to contact you to set a new appointment.
- Canceling an appointment: you can cancel your appointments at any time by logging into your private area. A simple phone call or SMS will also be enough. You will not be charged for cancellation of appointments.
